LOCATION
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MAIN RESPONSIBILITIES
-Handling of air and ocean Export Shipments.
-Booking of cargo and negotiation of Ad Hoc rates with carriers
-Shipment's pick up arrangements and planning
-Conformity verification of all documentation at time of shipment preparation.
-Building and maintaining good relations with carriers
-Read, monitor and respond promptly to all incoming communications (clients and other business partners-Domestic and Overseas) in order to properly manage and control daily operational issues
-Verify bookings and get appropriate approvals before relaying information overseas.
-Tracking and tracing of shipments to final destination
-Timely and accurate billing of shipments
-Conformity review and approval of supplier's invoices on a timely basis
-Conformity review and approval of overseas agent's remittance on a timely basis
-Solving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence
-Solving of internal and operation problems in a diligent and business efficient manner in order to prevent service deficiencies and/or customer's dissatisfaction
-Improving on an ongoing basis internal systems and procedures in order to favour customer service and departmental efficiency
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POSITION REQUIREMENTS
-Good knowledge of export industry and regulations
-Min 3 Years experience in air and ocean exports with International shipments
-Strong communication skills
-Strong people skills
-Strong aptitude in managing emergency situations in a business efficient manner
-Strong aptitude in decision making and problem solving
-Strong aptitude in time management
-Ability to review procedures and identify areas of improvement
-Ability to set priorities and organize workload assigned in an efficient manner
-Ability to work a fast paced environment
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APPLICATION PROCEDURE
Qualified candidates should forward their C.V. with cover letter to:
Human Resources
725 Montee de Liesse
Saint-Laurent, Quebec, Canada
H4T 1P5
Fax (514) 905-1247
Email:
humanresources@oecgroup.ca